Nigerian missions in the United States have recommenced passport services following a period of “technical challenges.”
A notice from the Nigerian consulate in the US revealed that biometric processing for passport applicants had been halted since November 13 due to technical issues arising from a faulty server.
In an announcement on its website, the consulate confirmed that the glitches have been resolved, and passport services are set to resume on Monday.
The notice stated, “This is to inform all passport applicants scheduled for biometric capture from Monday, November 13th, to Thursday 16th, that the appointment has been rescheduled to be held from Monday 20th to Wednesday 22nd, 2023.”
Affected applicants are advised to visit the embassy on any of the rescheduled days, with the change attributed to an internet outage experienced at the embassy.
According to a source within the embassy, the problem was successfully addressed on Saturday. The source stated, “The system is back over the weekend.
The experts worked tirelessly to resolve it, and we are back. We fixed it yesterday (Saturday) and test ran it.
The system is back, and all the centres are fine, both New York and Atlanta. The server in DC is connected to Atlanta and New York, so whatever happens to our server affects other Missions.”