Confusion As MTN Stops Airtime Recharge Via Banks


There is confusion among SMEs and customers in Nigeria following inability to recharge MTN lines with airtime and data via banks.

In a recent policy flip, the South African firm did not only compel SMEs, who aggregate data and airtime sales, to push only MTN platforms, it also cut down commissions on sales.

In a letter to its partners, titled NOTIFICATION OF REVISED DISCOUNT STRUCTURE, made available to Vanguard, the telecommunication giant explained the reduction in discount with effect from 1st of April.

A source said in spite of inconvenience to millions of Nigerian, MTN told its partners to “pacify customers and educate them to use MTNToplt, MoMo channels, as well as the debit card options on MOD or myMTN App.”

The fresh move is coming just after its hiking of transfer charges on USSD and a year after the Nigerian government pardoned it over $2 billion dodged taxes.

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