Institute of bankers introduces certification program for agency banking

0
115
Institute of bankers introduces certification program for agency banking
Institute of bankers introduces certification program for agency banking

The Chartered Institute of Bankers (CIBN) has launched a certification program for various categories of agents involved in the banking sector.

The newly introduced Agent Banking Certification (ABC) program encompasses point of sales (POS) agents, NIN/BVN agents, agent network managers, and customer service officers, particularly those engaged in agent banking within banks and FinTech companies.

This initiative aims to address capacity challenges within the banking ecosystem.

Banking and financial inclusion in Nigeria

Ken Opara, the President and Chairman of the Council of the Chartered Institute of Bankers of Nigeria (CIBN), emphasized that the program is tailored to equip individuals with comprehensive knowledge and practical experience gained from working alongside industry experts.

This hands-on approach ensures they are well-versed in established procedures for conducting agent banking services throughout Nigeria.

Opara stressed the pivotal role of agent banking in promoting financial inclusion and expanding access to financial services, ultimately contributing to poverty eradication.

Agent banking brings banking services to the grassroots, connecting even the most remote areas of the country.

The complete details of the certification program can be found on www.myabc.ng, offering participants valuable insights and expertise in conducting agent banking operations in Nigeria.